How to Create a Custom Ticket and Print a Bill (v4)

Purpose: Use a custom ticket to save an order under a name, optionally add a note, assign a staff member, and print the bill.

Step 1 — Punch Items and Save

1. Punch or select the items for the order.
2. Tap Save.
3. In the ticket selection window, tap + Add custom ticket

Step 2 — Fill In the Custom Ticket Details

  1. Enter the Ticket name.
  2. Add a note in the Comment field if needed (optional).
  3. Tap Handled by and select the staff member.
  4. Tap Use to save the custom ticket details.
  5. Tap Order to view the saved order.

Step 3 — Open the Saved Order & Print the Bill

1. In the Open tickets window, locate the custom ticket you saved.
2. Tap the three-dot menu beside the ticket.
3. Select Print bill.

Reminder: Make sure the correct ticket is selected before printing the bill.