Settings

Forgot Password?

Forgot your password? Change or Recover your account with these steps.

Loyalty Program in KaHero POS

Learn how to setup your loyalty program in KaHero POS.

Devices

Add, edit and delete your devices in KaHero's Back Office.

How to Delete your KaHero POS Account

Learn how to delete your KaHero POS account.

Forgetting User PIN

For Admin Users Open the KaHero Back Office through the KaHero POS app or directly through the website (app.kahero.co). Login using your KaHero POS account. On the "Navigation Menu", click "Users". Click "Edit" beside the user to check or change their PINs. This is the "Edit User" screen.

Working with Cash Rounding

Round your grand total to the nearest desired rounding interval and rounding rule.

Changing Date Format on KaHero POS

Change the date format of your receipts.

Disable non-admin users to delete Dine-in Open Tickets

Disable non-admin users from deleting saved dine-in tickets.

BIR Processing

Steps on How to Process your BIR with KaHero POS. Step 1: * KaHero user must first apply the eaccreg, to apply just click here [https://eaccreg.bir.gov.ph/ACCREG/login.html]. Step 2: * Once your eaccreg account has been approved, notify us so that we can apply your Permit

How to Scan Barcodes with Embedded Weight

This feature allows you to scan barcodes with embedded weight. When your scanning the barcode your item will automatically be added to the transaction with the indicated weight. To use this feature, login in to your Kahero App and go to General Settings under Settings. In General Settings, scroll down

Adding Logo on your Receipts v4

Table of contents * Adding or Changing Logo Receipt in POS * Adding or Changing Logo Receipt in the Back Office KaHero POS allows you to personalize your receipts by adding your company logo as a header. This simple yet effective feature helps you create professional-looking receipts that strengthen your brand identity.

Logging Out v4

Table of contents * From KaHero POS * From The Back Office From KaHero POS 0:00 /0:25 1× On the "Navigation Menu" you can see a "Lock logo" located in the upper left besides "The Cashier Name" click to log out of your account. From The Back Office You access

Setting Your Currency v4

Once you have set your business's country, it will automatically suggest the currency for you. 0:00 /0:40 1× On the "Navigation Menu" under "Settings & Preferences" ,select "General". On the "General", tab you will find your "Country/Region Settings". Choose which Country/Region your business is located by clicking

Changing Date Format on KaHero POS (v4)

You can now change the format of the date on your printed receipts. This is useful when you prefer a different date format from the default. On the "Navigation Menu", click "Settings and Preferences", then select "General". You can select "Language & Timezone Settings". Click on the drop down beside "Receipt

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